Maintenance

Something on the floor
needs a hand?

Tell us what’s wrong and how urgent it is. A real person reads it, calls you back and plans the fix.

Request maintenance Try the common fixes

Request maintenance

Tell us what’s wrong.

Which system?

A picture of the camera, counter or screen helps us come prepared. Large photos are shrunk before sending.

Goes straight to our team by email and WhatsApp, with your photo attached to the email. You’ll get a request number right away.

After you send it

What happens next.

1

A person on our team reads your request and calls you back to understand the problem.

2

If it can be fixed from a distance, we fix it with you on the call.

3

If it needs hands on the floor, we agree a visit time that suits your shift.